COVID-19 Response Update

27 Mar COVID-19 Response Update

Maija Augenbergs, Quality Assurance Coordinator

As New Hope of Indiana continues to monitor the COVID-19 pandemic, we are taking several measures to keep the individuals we serve as well as our associates happy, healthy and safe.

New Hope’s COVID-19 working group continues to meet daily to discuss strategies for prevention and preparedness and to maintain communication across various programs. New Hope leaders continue to coordinate with New Hope’s Medical Director, Dr. Daniel Shull, as well as other organizations including INARF, the Indiana State Department of Health, BDDS and others in the disability industry to remain current on quickly developing information, access necessary supplies and implement every possible precaution to keep people safe.

At this time, New Hope’s Day Services programs have been suspended indefinitely and some of our therapy and other services have transitioned to telehealth delivery in order to maintain care while preventing the spread of illness. We are also seeking to prevent the spread of COVID-19 and other illness by increasing monitoring protocols of individuals served and associates so that we can quickly respond to obtain necessary treatment should someone become sick and prevent illness from spreading to others. We have also restricted all visitors to New Hope homes to protect everyone involved. These protocols have been effective so far and have helped us to protect the individuals we serve as well as our associates.

Each week, Allison Wharry, CEO, has been and will continue to address all New Hope associates through a Virtual Town Hall in which associates receive important updates and reminders and have the opportunity to ask questions in real time. Both associates and families of those we serve continue to be updated via email and on our website and social media. Those without access to these modes of communication are in contact with our Team Leaders and Managers.

Additionally, New Hope remains connected to our generous community of families, donors, volunteers and community partners to obtain necessary supplies to ensure that we have what we need to care for everyone, keep service locations clean and help people in our homes stay active and engaged while staying home. We are grateful for the support that you all have continued to show us!

Should you have any questions regarding New Hope’s response to COVID-19 or how to help at this time, feel free to reach out to me via email.

Stay well and don’t forget to wash your hands!