New Hope of Indiana | Service Spotlight
For over forty years, New Hope of Indiana has been committed to supporting individuals and families, encouraging them to live their most independent, fulfilling lives. Through services for individuals with disabilities, counseling for families in the child welfare system and advocacy efforts, New Hope of Indiana is making an impact in our communities every day.
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Service Spotlight

25 Mar - New Hope of Indiana Receives Top Workplaces’ Inaugural Women-Led Culture Excellence Award

Program recognizes outstanding woman-led businesses for their commitment to a people-first culture INDIANAPOLIS - New Hope of Indiana has been chosen to receive a national Top Workplaces Woman-Led Culture Excellence Award. The inaugural group of award winning organizations led by women was announced by Energage to coincide with Women’s History Month. New Hope was selected in the 1-499 employee category. New Hope of Indiana provides community-based residential services and a variety of therapy, day, vocational and transition services for Hoosiers with developmental disabilities. With a team of just under 400 associates, New Hope of Indiana has over 50 women and minority leaders. “All...

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15 Mar - Social Worker Appreciation: Terri Gee

March is a month of celebration at New Hope. We're recognizing Disability Awareness Month, New Hope's birthday, International Women's Day and, of course, Social Worker Appreciation Month! March 16th is World Social Work Day, so we are celebrating by thanking New Hope's own social workers. It's been a year for the history books, but New Hope's social workers have found unique and enriching activities to keep the individuals they serve happy and engaged throughout the pandemic. We are so thankful for each of them, no matter the role they play on #TeamNewHope! Terri Gee is one of the dedicated social workers...

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19 Feb - Voices of New Hope

by Margo Green, HR Director I was born and raised in Detroit, Michigan and I graduated from Purdue University with a Bachelor Degree in Organizational Leadership and Supervision. After graduating, I moved to Indianapolis and have lived here since. I have been a member of Eastern Star Church in Indianapolis since 1995. I enjoy reading, music and playing volleyball. As the HR Director, I am honored to serve on New Hope’s Diversity, Equity and Inclusion Committee, leading the organization’s DEI efforts. I am proud to draw on my own experience as a black woman in this role. Growing up,...

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19 Feb - Weathering the Storm, Literally

by Cassi Dean, Director Supported Living Program If we have learned nothing else this year, we have learned what an amazing group of caring professionals work among us at New Hope!! We have faced unforeseen challenges, that have pushed us to our limits, but never changed who we are or what we do! If a global pandemic did not impact the high-quality support we provide, what does a minor (ok, maybe major) snowstorm have on us? Absolutely nothing!! Last week, as Indiana braced for a major winter storm, what did we do? We did exactly what we always do in the face...

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19 Feb - Celebrating Black History Month at New Hope

New Hope of Indiana is celebrating Black History Month this February by recognizing some of our brightest black leaders and by honoring black trailblazers with disabilities who have shown just how able the community truly is. New Hope is proud to have an incredibly diverse team with over 50 female or minority leaders and nearly 70% of team identifying as black or African American. Their unique perspective makes our organization a better, more inclusive place to work, to serve and to grow, and we are grateful for their dedicated service to the individuals and families we serve. New Hope Leaders Paula Guynn is...

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15 Feb - New Hope’s Black Leaders: Chasatie Finley

As we celebrate Black History Month at New Hope of Indiana, it’s important to us to highlight a few of our amazing black leaders. by Chasatie Finley, NHI Team Leader, SLP I was born in Peoria, Ilinois, and raised here in Indianapolis. I attended school in Warren Township and graduated from Warren Central. My family on my mother's side is originally from Lake, Mississippi and my Dad's side is from Arkansas. To me, Black History Month is a time to celebrate and reflect on how far black people have come. I think about all the accomplishments that have not always been in...

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15 Feb - New Hope’s Black Leaders: Lonya Thompson

As we celebrate Black History Month at New Hope of Indiana, it’s important to us to highlight a few of our amazing black leaders. by Lonya Thompson, NHI Manager, Behavior I have been with New Hope for 21 years. I first started as a DSP at New hope while going to school to complete my Masters degree. Once I completed my Masters degree I took a job in Community Outreach as a Homebased Therapist. I advanced to become a supervisor in Community Outreach, and really enjoyed my work there. My passion really lead me back to working with individuals with disabilities so...

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15 Feb - New Hope’s Black Leaders: Trust Paunganwa

As we celebrate Black History Month at New Hope of Indiana, it’s important to us to highlight a few of our amazing black leaders. by Trust Paunganwa, NHI Manager, Family & Community Services Born and raised in Zimbabwe, Southern Africa, I was born in the middle of seven children and was first one to go to College. I grew up in the countryside walking 5 miles to school from 1st grade until 7th grade, without shoes, before going to boarding school. Most of what we ate was home grown. I can survive in different environments whether its rural or city life. To...

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15 Feb - New Hope’s Black Leaders: Nicole Powell

As we celebrate Black History Month at New Hope of Indiana, it’s important to us to highlight a few of our amazing black leaders. by Nicole Powell, RN, NHI Clinical Nurse Coordinator I was born and raised here - a native Hoosier! My father was born here and is a direct descendant of the Potawatomi Indian tribe and African American and my mother was born in Itabena, Mississippi. Both of her parents were African American. My mom grew up on a farm that was given to my Grandfather where his father was once a slave. I have 5 siblings including 4...

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15 Feb - New Hope’s Black Leaders: Paula Guynn

As we celebrate Black History Month at New Hope of Indiana, it's important to us to highlight a few of our amazing black leaders. by Paula Guynn, NHI Manager, Group Homes Born and raised in Indianapolis, I am part of a very large, close-knit family, where aunts and uncles are like mom and dad, and cousins are like sisters and brothers. For me, black history Month is very important. It gives us a time to reflect and remember those that paved the way for us, from  W.E.B. Du Bois to Rosa Parks, to Maya Angelou to Shirley Chisholm, Dorothy Height and Kamala...

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26 Jan - Voices of New Hope

After a year of feeling disconnected from one another, New Hope is celebrating its diverse and unique individuals, each with their own perspective, experiences, dreams and goals. This month, we're hearing from Sam Massaley. Sam and his family migrated from Liberia in 2000 and Sam joined New Hope in 2002 first as a Skills Trainer, then a DSP and now Team Leader for Demarillac Group Home. Sam has a Bachelors degree in Sociology from Indiana University and a Masters degree in Strategic Management from Indiana Wesleyan University. He and his family are members of Trinity Episcopal Church in Indianapolis. Sam is...

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28 Dec - Mission Minute: Service & Dedication

In a year where celebrations are virtual and teams are working remotely, it has been challenging to recognize the dedicated associates with milestone service anniversaries this year. These associates have given years, some even decades, to fulfill New Hope's mission of providing holistic services and resources to persons with disabilities and their families while advocating to advance the opportunities for those in need of support. Most of them are Direct Support Professionals (DSPs) whose daily job duties include supporting individuals with disabilities with everyday tasks such as showering, grocery shopping, taking medication and more. You'll also find a number of...

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15 Dec - Service Spotlight: Jenny Pfeil

This month, New Hope is excited to welcome our new Director of Fund Development, Jenny Pfeil! Jenny comes to New Hope with nearly 25 years of leadership experience in the nonprofit and for-profit sectors including WFYI, YellowBook and United Way of Central Indiana. Most recently, Jenny served as the Regional Chief Development Officer for the Indiana Region of the American Red Cross where she led a team of fundraisers with responsibility for raising money around the state. She also currently serves as a mentor for Pass the Torch for Women and on the Marketing Committee for the Economic Club of Indiana. Jenny...

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16 Nov - Service Spotlight: Allison Spence

Ever wonder how New Hope finds its dedicated caregivers and all the other behind-the-scenes talent that keep New Hope running? Well, meet our very own Talent Acquisition Coordinator, Allison Spence. Allison has been a part of the New Hope Human Resources team for nearly three years where she dedicates her time to finding the right people for the job. Before she came to New Hope, Allison earned a Bachelors degree in Health Services from the University of Southern Indiana (USI) was a Business Office Manager at an assisted-living facility, maintaining the day-to-day operations including all human resources responsibilities. While she...

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15 Oct - Service Spotlight: Adebanke Faleke

Adebanke Faleke has a unique perspective of New Hope of Indiana and our mission. She has served as both a Direct Support Professional (DSP) in Day Service and AIM and, as of September, as a Behavior Consultant. We wanted to learn more about how Adebanke made such a drastic transition and why she chose to stick with New Hope in this new phase of her career. Adebanke is originally from Nigeria, West Africa where she earned her Bachelors in Theatre from the University of Lagos. She later moved to the US where she is now a citizen. She earned a...

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29 Sep - Training Remains at the Forefront of Great Service

While 2020 has been a strange year for all of us, a couple of things have remained constant at New Hope of Indiana. First, we have always put the safety and well-being of our clients and associates first; and second, we have continued to offer important training to our associates to support their efforts. To offer the highest quality care to the individuals we serve, our associates need to be equipped with the right tools and knowledge to do so. This year alone, New Hope has provided vital training to our teams including individual specific training on individual risk plans...

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15 Sep - Service Spotlight: DSP Week 2020

New Hope celebrated DSP Recognition Week September 14th-20th, and continues to celebrate our amazing Direct Support Professionals (DSPs) each and every day. The caregivers featured here are outstanding examples of New Hope's Core Values of Service and Dedication. Thank you to each of them and the hundreds of other caregivers who make New Hope the organization it is today. Denise Winbush I chose to become a DSP, because I was searching for a job that was truly centered around helping others. Retail and customer service were okay, but it just felt like I was there to do my shift and make my...

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17 Aug - Service Spotlight: Kelsie Winters

This month, Kelsie Winters is celebrating her 2-year service anniversary at New Hope of Indiana as Executive Assistant to the CEO, but it's really the rest of New Hope that's celebrating, because we are lucky to have Kelsie! In her role as Executive Assistant, Kelsie is responsible for supporting the work of the CEO, the Board of Directors and the leadership team all while acting as an ambassador for New Hope's mission. Her job description might seem vague to some, but that's because every day is different and requires flexibility to support a large team with a variety of projects. While...

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14 May - Service Spotlight: Penny Laster

Penny Laster, like so many of our frontline caregivers, is one of the hardest workers you’ll ever meet. Often working 60-hour weeks, Penny spends more time with her New Hope family than her own most weeks. Why does she do it? Because she loves her job. Penny has been a Direct Support Professional (DSP) for about 10 years, the last two of which have been spent at New Hope. Her favorite part of the job is caring for the individuals she serves and being a part of a dedicated team of other like-minded caregivers. During the COVID-19 crisis, New Hope has...

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14 Apr - Service Spotlight: Aderonke Kareem

This month, we're recognizing Supported Living DSP, Aderonke Kareem! We were proud to nominate Aderonke for a scholarship from INARF in December, and while she didn't win the prize, we want to recognize her hard work and commitment! Before becoming a DSP, Aderonke Kareem was working as a CNA in a nursing home. When she came to New Hope, she was seeking a position that would offer more one-on-one care in a longer-term setting. Along with her full-time job at New Hope, she is also a single mom and a full-time student studying to be an Early Childhood Education teacher. Today, after...

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